Good to know

• Surcharges / discounts:
  In particularly popular periods, we reserve the right to invoice short stays, (especially on weekends) at 15.00 euros / person and stay. Likewise, a room for single use at 15.00 euros / night. Services that are not consumed, such as breakfast, cannot be reimbursed or replaced.
  
  
• Winter stay:
  In winter, due to snow covered roads we can only be reached with the hotels own Shuttle-taxi.
  Please therefore note the arrival and Shuttle-taxi times! Only in these times is it possible to drive on the road.

• Prices and rates:
  Half-board includes an extensive gourmet breakfast from the Pine-buffet with locally produced products, as well as an evening menu. Our lounge only for house guests
  

• Tourist tax:
  All prices are excluding the visitors tax of € 1.80 per person / day from 15 years

• WIFI:
  Free high-speed WiFi is available throughout the house
  

• Half board:
  Varied evening menus (Daily 4-course Menu)
  Not your taste? You are welcome to choose from our Evening Menu and we will credit your room account with 12Euro.

• Food Intolerance / allergies:
  We ask for notification before booking. We are happy to deal with any food intolerances. However, these can ONLY be processed with advance notice and by arrangement. Surcharge per dinner 7.00 euros.

• Dogs
  Dogs are always welcome in our hut! We charge € 12.00 per dog per day  (without food). We ask you to bring a basket / blanket with you. Dogs are allowed in the restaurant. However, dogs are not allowed in the breakfast area / buffet. We also ask you not to leave dogs alone in the room during the day. Our furniture is also not a sleeping area for our 4-legged friends.
  We reserve the right to charge any final cleaning that may be required!

• Hotel bar
  Our bar is open for our house guests every day until 11 p.m
  
  
• Check in und Check out
  On the day of arrival, your room should be ready by 3 p.m. at the latest.
  On the day of departure, we ask you to please vacate your room by 11 a.m. at the latest.
  
  
• Non smoking room:
  Please note that all of our rooms are non-smoking rooms.

• Times to know

  • Breakfast from 8 a.m. to 10 a.m
  • In Summer hot meals are served from 11 a.m. to 8 p.m
  • In Winter warm meals from 11 a.m. to 9 p.m
  • Our Sauna is open from 4 p.m. to 8 p.m.

STAY FLEXIBLE - with our modified cancellation conditions.

Protecting the health of us all is our top priority!

Therefore, we would like to enable you to book your vacation with confidence and flexibility.

Our cancellation conditions Summer in 2021 (until November 30th, 2021)

Cancellations are free of charge up to 48 hours before arrival, with a 30% deposit within 7 days
These cancellation conditions relate to illness or Covid infections. But not for other reasons.

In the event of late arrival or no-show: 100% including all booked services.

We recommend taking out travel cancellation insurance, which can be added extra when booking online.

Cancellation conditions WINTER 2021/2022 (from 1.12.2021)

Cancellations and changes are FREE of charge up to 60 days before arrival!

Cancellation and changes up to 1 month: 40% of the total price including all booked services.
Cancellation and changes up to 14 days: 70% of the total price including all booked services.
Cancellation and changes from 14 days: 90% of the total price including all booked services.

Each booking is only valid with an incoming payment of 30%.

The reservation in our house is only valid after making a 30% deposit of the total price (per booking) to our bank account.
The invoice can be settled during your stay

• in cash
• EC card,
• Visa or
• MasterCard

In order to avoid any payment problems on the day of departure, you have the option of transferring the amount to our account in advance.
All prices are per person and day including all taxes.

Visitor's tax 1.80 euros / person and day (children from 15 years are subject to visitor's tax!)